Leicester city branch
Getting advice in Leicester city
Our Leicester City Service is able to provide advice on the following issues noted below.
- Welfare Benefits
- Debt
- Housing
- Employment
- Community Care
- Immigration
- Family Issues
Call 0300 330 1025 (9am – 4.30pm Monday to Friday) to get information over the phone or email. Reasonable adjustments will be made for people with disabilities and for those with communication difficulties.
If you come in to our Leicester branch without an appointment we can only help you at that time if you are:
- Homeless/threatened homeless
- Dependent on substances
- A Victim of domestic abuse
- Have no fuel/money/fuel
- Have a serious issue, including an impending deadline or bailiffs due
If you are not in any of these situations you will be asked to call the helpline or email the service.
You can drop-in for use of the public computers and warm phones at York House.
1st Floor, Leicester City Council Customer Service Centre
91 Granby Street
Leicester
LE1 6FB
Your advice service needs you!
We need volunteers to help people to solve their problems in Leicester city. Find out about volunteer vacancies and how to apply.
Outreach services in Leicester city
Please note all outreach services are by appointment only. Call 0300 330 1025 for support and if appropriate an appointment.
Braunstone & Rowley Fields
Brite Centre
Braunstone Avenue
LE3 1LE
Monday: 9.30am – 4.30pm
Beaumont Leys
Beaumont Leys Library
Beaumont Way
LE4 1DS
Tuesday: 9.30am – 4.30pm
Rushey Mead
Belgrave Library
Cossington Street
LE4 6JD
Monday: 10am – 5pm
Charnwood & Coleman
Barnabas Library
2 French Road
LE5 4AH
Tuesday: 9.30am – 4.30pm
New Parks
New Parks Library
321 Aikman Avenue
LE3 9PW
Wednesday: 10am – 5pm
Spinney Hills
St Matthews Centre
10 Malabar Road
LE1 2PD
Wednesday: 9.30am – 4.30pm
Highfields
Afro-Caribbean Centre
Maidstone Road
LE2 0UA
Thursday: 9.30am – 4.30pm
Eyres Monsell
Pork Pie Library
Southfields Drive (Pork Pie Island)
LE2 6QS
Thursday: 9.30am – 4.30pm
Humberstone & Hamilton
Hamilton Library
20 Maidenwell Avenue
LE5 1BL
Friday: 10am – 5pm