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24 May 2018: Your advice service needs you!


Citizens Advice LeicesterShire has launched a county-wide drive to find committed and enthusiastic volunteers to help people to solve their problems.

We have vacancies for voluntary positions which include providing initial assessments and advice, as well as helping clients with practical tasks, such as budgeting and filling in forms. We also have a number of positions for volunteer administrators, receptionists, and research and campaigners.

We are seeking volunteers for most of our local branches, including Coalville, Narborough, Market Harborough, Oadby & Wigston and Leicester City, where our Adviceline Contact Centre is located.

Jamie, who volunteered in the Adviceline Contact Centre, said:

“The Contact Centre has made a big difference to me. It’s made me more confident personally and it has provided me with lots of opportunities to develop skills at my own pace.

“These skills have been vital in helping me secure a career that I want.

“As well as gaining vital experience, I’ve met some great people on the way. I would recommend volunteering at the Contact Centre to anyone!”

Richard Evans, Chief Executive of Citizens Advice LeicesterShire, said:

“We currently have over 230 volunteers at Citizens Advice LeicesterShire, people from all ages and backgrounds who have give up their time on a regular basis to help their communities.

“We simply could not continue to provide the advice and support that our clients need to overcome their problems without the energy and dedication of our volunteers.

“As well as providing vital support for people in their local communities, our volunteers also gain friends, confidence and unique experience that can be hugely beneficial for students and people looking for work.

“With a number of challenges on the horizon: including Brexit and full roll-out of Universal Credit in Leicester, Blaby and Oadby & Wigston, I hope that more people will consider joining our friendly and inclusive team at Citizens Advice LeicesterShire.”

Full information about volunteer roles and locations can be found on our website.