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Press release 26/03/20


Keeping Leicester City and County informed about how we are delivering our service.

Advisers dealing with EEA clients required for research


EEA clients: Navigating Habitual Residence Test (HRT) This research is being undertaken on behalf of Citizens Advice by the Best Practice Lead for Help to Claim in the Leicestershire and Northamptonshire JobCentre district. Five other JobCentre districts will also be participating, with the aim of providing national representation. We want to understand: Are EEA nationals […]

Citizens Advice LeicesterShire has launched a new service to help people to claim Universal Credit


Citizens Advice LeicesterShire has launched a new service called “Help to Claim” for those who need help to apply for Universal Credit in Leicester City, Blaby, Harborough, Hinckley & Bosworth, Melton, North West Leicestershire and Oadby & Wigston. Local residents can now get support to make their initial Universal Credit application all the way through […]

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21 March 2019: New Advice Partnership for Social Welfare Advice Services across Leicester City


Citizens Advice LeicesterShire and the Community Advice and Law Service are delighted to announce a new partnership that will continue to deliver Council-funded social welfare advice services across Leicester. This will ensure that residents will benefit from the continuing provision of advice and information through face to face appointments, a telephony service, multiple outreach venues […]

21 January 2019: Big Energy Saving Week comes to LeicesterShire


Citizens Advice LeicesterShire is helping local residents to save money on their energy bills this month as part of Big Energy Saving Week (January 21-27). New figures show that 20.5% of households in Leicestershire switched their energy supplier last year. Despite the introduction of a price cap on energy bills at the start of the […]