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Posts by: comms

What a difference a year makes – press release 14/01/2021

More than 300% increase in client calls in comparison to previous festive season The days between Christmas and New Year are often rather quiet for Citizens Advice LeicesterShire (CitAL), but the 3 days at the end of 2020 saw a 317% increase in clients compared to the previous year. Far fewer calls and emails are […]

Press release 15/09/2020

Seven things to check if you’re at risk of redundancy Citizens Advice LeicesterShire has helped 1,092 people with 2,765 employment issues since lockdown.  Universal Credit, other benefits and tax credits, employment, housing and debt are the top five issues it has dealt with during the pandemic so far. Richard Evans, Chief Executive of Citizens Advice […]

Supporting our communities through good times and bad

Press release – 7th May 2020 Citizens Advice first opened its doors in September 1939 in response to the crisis of the Second World War, and our volunteers have been supporting the people of Leicestershire to solve their problems for the past 40 years. In March 2020 Citizens Advice LeicesterShire responded to the crisis of […]

Waiting for benefits in lockdown

Press release Friday 24th April 2020  Waiting for benefits in lockdown Citizens Advice LeicesterShire helps all sorts of different people claim the benefits they are entitled to through our Help to Claim service (0800 1448444). Since the Covid-19 lockdown began we have been helping increasing numbers of people who have never claimed benefits before. There […]

Press release 09/04/20

Citizens Advice LeicesterShire delivering advice in a way that suits you Since the current lockdown started on 23rd March, Citizens Advice LeicesterShire has continued delivering free, independent advice to people who are struggling.  Our fully-trained, qualified and experienced advisers have set up workstations in dining-rooms, bedrooms and broom-cupboards, and are busy giving advice on benefits, […]

Help to Claim stakeholders newsletter February 2020

Read the February edition of the Help to Claim newsletter to find out more about the Appeal Court judgement on natural migration of claimants with Severe Disability Premium, EEA Family Members Applications, how pre-settled status affects Council Tax reduction, delays to the roll out of Universal Credit and much more.

Advisers dealing with EEA clients required for research

EEA clients: Navigating Habitual Residence Test (HRT) This research is being undertaken on behalf of Citizens Advice by the Best Practice Lead for Help to Claim in the Leicestershire and Northamptonshire JobCentre district. Five other JobCentre districts will also be participating, with the aim of providing national representation. We want to understand: Are EEA nationals […]