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About advice

Free, confidential advice. Whoever you are. Whatever the problem.

Do you need help applying for benefits or challenging a decision?

Do you need help to manage money or deal with a debt?

Do you need help with an issue at work?

Do you have a problem with your housing or landlord?

Is a relationship causing you problems, or do you need help after splitting with a partner?

Do you need help to get a refund or get better deal on energy?

We can help you.

Our service is free, confidential, independent, impartial – and open to everyone. Staff and volunteers are trained to give advice and practical support on a wide range of everyday issues.

We give you the facts and possible outcomes of a situation so that you can make the decision that’s best for you.

We can also offer practical support such as form filling, letter writing or negotiating with third parties.