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Community Spirit at the Leicester Information & Advice Fair 2025


The Leicester Information and Advice Fair was a great opportunity for likeminded organisations to get together and reach out to our local communities. Last weekend, our brilliant staff members and volunteers attended the Leicester Information and Advice Fair in Jubilee Square to raise awareness for our advice services that helped over 16,000 people last year. […]

Equipping Student Volunteers and Interns with “Confidence and Experience”


How has working or volunteering for Citizens Advice prepared students for their future careers? Whether it’s building new skills, meeting new people or understanding the issues that affect local communities – Citizens Advice LeicesterShire equips young people with the “confidence and experience” to move forward in their career journey. We are extremely proud that we […]

The Feel-Good Power of Volunteering at Citizens Advice


Volunteering or interning at Citizens Advice isn’t just a way to support others — it’s also a powerful boost for your own mental well-being. Here are some uplifting facts to show how giving your time gives back to you, too: 🧠 1. Boosts Mental Well-being People who volunteer report higher life satisfaction and lower anxiety. […]

We’re nominated for a CIPD Award!


Citizens Advice LeicesterShire is honoured to be joining other globally recognised names at the highly competitive CIPD People Management Awards 2025!    We are thrilled that our local charity has been nominated for such a prestigious national award by the Chartered Institute of Personal Development, or CIPD: the leading professional body for HR and people […]

“Helping communities thrive”: Q&A with Trustee Sarah Humphreys


Sarah Humphreys answers questions about what she loves about being a part of Citizens Advice LeicesterShire and her role as a Trustee.  Sarah has an entrepreneurial background with 27 years as the founder and owner of multiple businesses. Currently working at the Coventry & Warwickshire Chamber of Commerce, she specialises in business development strategies, translating […]

Nervous System & Functional Freeze: A Q&A With Our Wellbeing Officer


It’s not all in your head. It’s in your nervous system. Amy, our Volunteer Wellbeing and Inclusion Officer, talks about “functional freeze” — and how tiny pleasures, somatics and body awareness help you heal and why shame and biological capacity is keeping you stuck.   What are the parts of our nervous system?We have three […]

Leicestershire Energy Advice Service: Citizens Advice LeicesterShire expands energy services to Leicester city with support of Energy Saving Trust


Citizens Advice LeicesterShire has received funding of £164,919 from Energy Saving Trust to support households and individuals across Leicester and Leicestershire with energy advice for a further two years. Michelle Hernandez is Citizens Advice LeicesterShire’s Energy Adviser. She explains: “We provide support with managing energy bills, energy saving tips and can help you check you’re […]

“Clients leave feeling empowered to act”: A Q&A with Sally from Multiply


Sally, our budgeting expert from Multiply, answers some questions about what the service does and explains how much difference it can make to feel in control of your finances. What is Multiply?  Multiply is a project which has been set up to support people to gain confidence with numbers. We help people who want guidance […]

Spooked by your finances? Multiply budgeting advice is here to help!


Happy Halloween from Citizens Advice LeicesterShire! As we approach the winter months, many of our clients will be fearing real life horrors as the weather gets colder and bills increase. We want to help those who feel overwhelmed with their money and less confident with numbers. Our specialist service Multiply offers expert advice to help […]

“I had retired from work, not from life”: Marcia on why she volunteers at Citizens Advice LeicesterShire


Our brilliant Volunteer Adviser Marcia talks about how volunteering at Citizens Advice LeicesterShire has provided a welcome challenge during her retirement, allowing her to learn new skills whilst giving back to her community. A rewarding new challenge I have been a Volunteer Adviser for Citizens Advice LeicesterShire since 2013. After retiring, I had a strong […]

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