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Staff Testimonials

Money Advice Caseworker Working in the charity can be challenging but very rewarding.  Here’s what Julie has to say about her role as a Money Advice Worker. How I got into a career as a Money Advice Worker I have always enjoyed helping people to try and improve their future and  was self employed as […]

Private Rented Sector Licensing Scheme- Leicester City Consultation

Access to decent affordable housing is essential to support good health and wellbeing and a good quality of life. Ongoing pressures within the housing market mean that for many, including a rising proportion of families, the only chance of a decent home is a private rented tenancy. Leicester City Council has an ambition to ensure […]

EU Settlement Scheme- Press Release 08/06/21

Only 3 weeks remain for EU citizens in Leicestershire to apply to the EU Settlement Scheme before the deadline  Citizens Advice LeicesterShire is reminding EU citizens to apply to the EU Settlement Scheme before the deadline of 30 June 2021. Those who wish to remain in the UK need to obtain settled or pre-settled status […]

Covid 19 Pandemic- one year on- Press Release 19/03/21

A milestone rather than a celebration Citizens Advice LeicesterShire (CitAL) has helped more than 24,400 people during the past year of the pandemic.  The charity, which quickly adapted to help more people via phone and email, says that Benefits, Debt, Employment and Housing have been its top pandemic issues.  Around 200 staff and volunteers have […]

What a difference a year makes – press release 14/01/2021

More than 300% increase in client calls in comparison to previous festive season The days between Christmas and New Year are often rather quiet for Citizens Advice LeicesterShire (CitAL), but the 3 days at the end of 2020 saw a 317% increase in clients compared to the previous year. Far fewer calls and emails are […]

Press release 15/09/2020

Seven things to check if you’re at risk of redundancy Citizens Advice LeicesterShire has helped 1,092 people with 2,765 employment issues since lockdown.  Universal Credit, other benefits and tax credits, employment, housing and debt are the top five issues it has dealt with during the pandemic so far. Richard Evans, Chief Executive of Citizens Advice […]

Supporting our communities through good times and bad

Press release – 7th May 2020 Citizens Advice first opened its doors in September 1939 in response to the crisis of the Second World War, and our volunteers have been supporting the people of Leicestershire to solve their problems for the past 40 years. In March 2020 Citizens Advice LeicesterShire responded to the crisis of […]

Waiting for benefits in lockdown

Press release Friday 24th April 2020  Waiting for benefits in lockdown Citizens Advice LeicesterShire helps all sorts of different people claim the benefits they are entitled to through our Help to Claim service (0800 1448444). Since the Covid-19 lockdown began we have been helping increasing numbers of people who have never claimed benefits before. There […]

Press release 09/04/20

Citizens Advice LeicesterShire delivering advice in a way that suits you Since the current lockdown started on 23rd March, Citizens Advice LeicesterShire has continued delivering free, independent advice to people who are struggling.  Our fully-trained, qualified and experienced advisers have set up workstations in dining-rooms, bedrooms and broom-cupboards, and are busy giving advice on benefits, […]