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The Housing Benefit That Stopped Following the Rent


Our Head of Income & Partnerships explains why Local Housing Allowance has fallen behind local rents, and what needs to change to close the gap.

"The Housing Benefit That Stopped Following the Rent" in blue text with white highlight and the Citizens Advice LeicesterShire logo in the bottom left corner. The background pictures is a street with houses with brightly coloured doors and cars lined up on the road.

Local Housing Allowance sets the maximum amount a private renter can claim toward their rent through Housing Benefit or the Universal Credit housing element. It’s meant to be tied to something real: the 30th percentile of local rents, so that support tracks the cheapest third of the market in any given area. That link is supposed to be the whole point of the mechanism. In practice, it has been left frozen while rents carry on rising around it — and the problem falls on people who are often already stretched as far as they can go.

The local picture

In Leicester and Leicestershire, a standard two-bedroom property lets for roughly £895 a month. The two-bedroom LHA rate is £149.59 a week — £648.22 a month. That’s a shortfall of £246.78 every single month for a tenant relying on housing support to cover their rent in full.

It is no wonder then that housing issues brought to Citizens Advice Leicestershire rose by 26% in the first quarter of this year compared with the same period last year. Debt clients can be spending over 70% of their income on private rent alone. This leaves almost nothing for anything else, let alone the unexpected costs that ordinary life keeps producing.

Who is impacted

Behind those figures are people whose situations make a £247 monthly gap either barely survivable or not survivable at all:

  • A working parent whose pay hasn’t moved but whose rent has, cutting back on food or heating to make up the difference.
  • Someone newly moved onto Universal Credit who discovers, often for the first time, that the housing element falls well short of what their landlord actually charges — with nothing cheaper available nearby.
  • A disabled person or unpaid carer for whom “just move somewhere cheaper” isn’t a real option, because it would mean losing specialist healthcare access or giving up housing that’s actually accessible.
  • A young single adult on the Shared Accommodation Rate, facing an even steeper gap between what they’re allowed to claim and what a room actually costs.
  • A family watching arrears build month by month, with no way to budget their way out of a structural shortfall — until arrears become an eviction, and an eviction becomes homelessness.

The shortfall keeps compounding

None of this problem stays contained in one household budget as families seek to fill the gap by cutting food or heating, which show up later as debt, as health problems, as arrears. 

Arrears are one of the most common routes into eviction and homelessness. And as more claimants fall behind, landlords become wary of letting to people on benefits – which further shrinks the pool of affordable homes and pushes rents up again for the properties that remain. Housing insecurity itself then makes it harder to hold down work or pick up extra hours, feeding back into the same low income that made the shortfall unmanageable in the first place. Each part of this cycle makes the next part worse.

Every year LHA is left unchanged while rents rise, the gap it creates gets baked in permanently; the following year’s freeze doesn’t return to the old gap, it starts from the new, wider one. A rate that was last properly aligned with the 30th percentile years ago is no longer measuring the bottom third of the market. 

What needs to change

  • Renters need support that actually covers a secure home, not a fixed sum that falls further behind the market every year it goes unreviewed. Re-linking LHA to the 30th percentile of local rents makes that possible.
  • Automatic annual uprating would enable renters to be able to plan, rather than facing an unpredictable shortfall if rates are left unchanged. It would give renters confidence that support won’t quietly erode going forwards. 
  • Younger single renters also need the same basic protection as everyone else. Right now, those on the Shared Accommodation Rate often face the widest gap between what they’re allowed to claim and what a room actually costs. 

LHA needs to be brought back into line so it can do what it was built for: ensuring that those renting on lower incomes have a realistic chance of affording their homes as a foundation for living a good life.