Lived Experiences: World Mental Health Day 2026
World Mental Health Day 2026 is about “Lived experiences heard: real voices, real change”.
Over the past year, we’ve been working hard to build a more open, supportive culture at Citizens Advice LeicesterShire and to improve our reasonable adjustments pathway.
Here’s what our colleagues and managers have told us about the difference it’s made.
“I had a wellbeing review with Amy a week ago, and don’t think I’ve felt this supported in a work place before. I’m grateful for her input.”
“Living with a critical illness while continuing to work, with reasonable adjustments in place, has given me a sense of purpose, independence and a feeling of achievement.
As I find this harder and harder, staying in employment has supported my mental health and wellbeing by helping me maintain routine, confidence and a positive focus.”
“The reasonable adjustments support I received as a manager gave me the confidence to better support my team, particularly those with neurodiversity.”
“I was really grateful for the tailored supportive approach that Amy gave to empower both of us to manage the reasonable adjustments we needed together.”
“Meeting with Amy gave me a non-judgemental space to talk about reasonable adjustments in order to protect my wellbeing as someone who is neurodivergent. It was particularly refreshing to hear a neurodiverse-positive approach, as she emphasised that neurodivergent individuals weren’t the problem and don’t need ‘changing’ – rather that systems often aren’t built with people like me in mind. It felt really important to take proactive measures to prevent burnout, rather than get to the point of overwhelm where it could affect my performance at work or even my attendance. I think emphasising wellbeing in this way makes sense, and reduces absenteeism in the long run. It also contributes to a workplace culture where I actually want to do well and work hard, because I feel that my employer is looking out for me.”
“The reasonable adjustments put in place took away the constant underlying stress of trying to fit into a rigid mold, enabling me to focus on doing my job to the best of my ability. The assessment fostered an honest conversation with my manager, giving us a practical ways to safeguard my mental health at work. It’s amazing to see the culture shift at work towards openness knowing I can speak candidly about my struggles without judgment makes me feel truly valued as a member of the team. Amy has been an amazing support she has gone above and beyond to see that the adjustments works well for me.”
You can find out more about reasonable adjustments in our upcoming workshop, or check out our workplace support service.