Monday Advice drop-ins for Melton residents
People living in Melton Mowbray and the surrounding villages can get face to face support from Citizens Advice Leicestershire in the Hope Centre on Monday mornings.
Between 9.30am and 12.30pm every Monday (excluding Bank Holidays) people in the Borough of Melton can drop in to a Citizens Advice session at the Hope Centre in Melton Vineyard Church on Nottingham Street, for advice, information and to book appointments.
Citizens Advice LeicesterShire has continued offering a service in Melton through its Adviceline services (five days a week 9am to 4.30pm) telephone and video appointments, but until recently has only been able to offer very limited face to face services due to funding restraints. Owing to the generosity of Melton Vineyard Church we have been able to expand our face to face support to a weekly service.
Our drop in at the Hope Centre is run by a dedicated and highly trained team of local volunteers and staff, with access to the expertise and experience of our local and Nationwide advice service.
Clients come to us about a whole range of problems, but particularly issues with welfare benefits, low income, debt, employment and housing. No question is too small and our passion is to help people move forward into a better place: to improve their incomes, health and happiness.
The local charity is a trusted and quality accredited source of advice, providing telephone, in person and outreach services across the city. Citizens Advice LeicesterShire boosts household income and we know that the average household is better off annually after receiving our advice.
Vicky Gutteridge, CEO of Citizens Advice LeicesterShire, said
‘We are here for everyone, whoever you are and whatever your problem. As a result of the cost of living crisis, we have seen an increase in people with debt issues coming to us for advice and support, and in crisis intervention appointments too, such as referrals to food banks.
‘We are delighted to have this opportunity to serve the people of Melton and will be doing everything within our power to maintain this lifeline for as long as it is needed.’
In addition to the main advice service, the local charity also runs specialist services, including Pension Wise, Help to Claim and MacMillan.
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Editors Notes
Citizens Advice LeicesterShire is an independent local charity serving the communities of Leicester and Leicestershire.
As well as providing information and signposting through our helpline we deliver appointments by telephone, email and face-to-face. We’re here for everyone – please don’t wait until you are desperate to contact us.
Anyone needing advice can ring 0808 278 7970 (City) and 0808 278 7854 (County) between 9am and 4.30pm on weekdays. Non-urgent or out of hours enquiries can be made by email from our website. In addition to our generalist services, we also offer the following specialist advice:
Macmillan Welfare Benefits – 0300 456 8400
Citizens Advice and Macmillan Cancer Support are working together to provide welfare benefits advice to people affected by cancer.
Mesothelioma Advice – 0800 169 2409
Benefits advice and compensation support for people with asbestos cancer, delivered in partnership with Mesothelioma UK.
Money Advice – 0116 464 7239
Specialised debt and money advice service for County residents, supported by The Money Advice Service.
Pension Wise – 0800 134 3944
Free and impartial government service for the over 50s about the different ways you can take money from your pension.
East Midlands Sickle Cell and Thalassaemia Network (EMSTN) –
Free and confidential advice on a range of social welfare issues for anyone who is affected by Sickle Cell or Thalassaemia.
For any more information, please contact Melissa March or email .