Sarah Humphreys answers questions about what she loves about being a part of Citizens Advice LeicesterShire and her role as a Trustee. 

Sarah has an entrepreneurial background with 27 years as the founder and owner of multiple businesses. Currently working at the Coventry & Warwickshire Chamber of Commerce, she specialises in business development strategies, translating strategic goals into actionable sales and marketing plans that foster sustainable, long-term success. 

Q: What attracted you to becoming a Trustee at Citizens Advice LeicesterShire?

A: I was initially drawn to becoming a trustee at Citizens Advice LeicesterShire because I didn’t realise they were a charity. Knowing about the incredible work they do in our local communities motivated me to see how I could help support their continued success and longevity as an organisation.

Q: What do you enjoy about being a Trustee?

A: I have previously done voluntary work because I enjoy using my skills and knowledge to help organisations. Serving as a trustee and working as part of a team allows me to contribute to the ripple effect that helps communities thrive. It’s also an excellent opportunity to meet like-minded individuals, share skills and experiences, and make a larger impact in our communities.

Q: What does your role involve?

A: It involves a small amount of my time, which I am more than happy to dedicate to attending board meetings and supporting the charity with my experience and knowledge on projects.

Q: What have you learned during your time at Citizens Advice LeicesterShire?

A: Citizens Advice Leicestershire provides a broad range of free advice, addressing issues from consumer rights to debt management. Understanding the challenges many individuals face in paying their household bills, such as fuel and council tax, inspires me to contribute to the positive impact this service has in the region, helping communities thrive.

Q: What would you say to someone who is thinking about applying? 

A: If you find it rewarding to be part of a team that makes a difference in people’s lives within your community, this could be the perfect opportunity for you. If you have knowledge, skills, and lived experience and are eager to use them to support a fantastic charity, we encourage you to apply.

Check out a video of this Q&A with Sarah on our social media!

Becoming a trustee

Interested but not sure where to start? Our Trustee Information Pack is your guide to everything you need to know about being a trustee with us. You’ll get an inside look at our mission, values and how we’re working to create a fairer society. We’ll also share details about what the trustee role involves, the skills we’re looking for and how you can apply.

We believe lived experience is as valuable as professional skills. Although very useful, it does not matter if you have trustee or senior leadership experience. What matters is that you are passionate about our purpose, share our values and are committed to your own personal development and making a difference.

You can apply to be a Trustee by visiting our website and filling out an application.

To find out more about other ways to get involved, you can take a look at our vacancy and volunteer pages.