Our 90% Quality of Advice (QAA) Score
- Author: COMMS
Published: 12 December 2025
Quality of Advice (QAA)
As 2025 nears its end, it’s a perfect time of year to reflect on some of our amazing achievements. This year, we completed our full external audit for our quality of advice kitemark through AQS.
We’re thrilled to announce that we have retained our quality advice kitemark, which demonstrates our commitment to providing quality advice to move our clients forward. In October our monthly internal QAA audit score hit a monumental 90% – an incredible achievement by all our staff and volunteers.
A Message from our Chief Executive Officer
“I cannot express my appreciation enough. Through our united commitment to serve our clients as best as we can, we have achieved outstanding results. I feel so proud and privileged to work amongst such passionate and committed people.”
We’d like to say a big thank you to our staff, who worked extremely hard to provide advice that moves clients forward.
- Category: News
- Tagged: QAA, Vicky Gutteridge