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Research and Campaigns

Alongside providing advice and support to help people to solve their problems, Citizens Advice LeicesterShire also aims to improve the policies and practices that unfairly affect people’s lives through our campaigns work.

Why we campaign

When someone contacts Citizens Advice, the root cause of their problem is often an unfair policy, practice or piece of legislation. Some practices are national, such as payday loans. Some are national but administered according to local policies and practices, such as housing benefit, health and education. Others are local, such as local authority collection of council tax arrears.

Citizens Advice LeicesterShire contributes to national campaigns through the national Citizens Advice network; collecting local statistics and case studies and campaigning locally on national issues. We also run local campaigns on issues that we see in Leicestershire.

Current campaigns

Fixing Universal Credit

We are calling on the government to pause the roll-out of Universal Credit. Find out more about this campaign.

Get involved

We are all affected by the rules and processes which shape the services and benefits that we all rely on. In order to improve unfair policies and practices and work towards a fairer society, we need your help.

Here are a few of the ways you can help us campaign for positive change:

  • Be willing to speak to the media about your experience of an issue.
  • Volunteer with us for research and campaigns work
  • Write to your MP

Please get in touch if you could help us to campaign.

Citizens Advice Leicestershire processes information provided on-line, which includes your personal information, and stores this securely on a shared electronic management system accessed by members of the Citizens Advice Service. Personal information is any information which can identify you. e.g. name, address, date of birth etc. By completing and submitting this online form, you are providing consent for your personal information to be stored. If you do not wish your details to be held, please contact our telephone service on 0300 330 1025 or drop-in to your nearest Citizens Advice for advice during the opening hours shown on this website.