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Email Advice

Please fill in the form below if you wish to get advice by email. This email service is for non-urgent enquiries. We will aim to respond to your email within 2 working days. 

For email advice for Leicester City, use the email advice form below:

Leicester City

For email advice if you live in Blaby, Harborough, Hinckley & Bosworth, North West Leicestershire and Melton use the form below:

If you live in Charnwood and need advice, you can contact Charnwood Citizens Advice.

If you live in Oadby & Wigston and need advice, you can contact Helping Hands

If you are unsure which area you fall under, please contact us using either the City or County forms and we will ensure your enquiry goes to the right place.

If your matter is urgent, please do not await our email reply – you will need to call our Contact Centre. For City enquiries, call 0808 278 7970 and for County enquiries, call 0808 278 7854.

Please note: The information that we are able to provide by email will depend on the nature of the issue and the information that you have provided.

For non urgent matters you may find what you are looking for on the Citizens Advice website  The site provides a wealth of information on benefits, work, debt/money, consumer, family, housing, law/courts, immigration, health and more.