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Get Advice in Leicestershire

Our services will help you where possible over the phone or online and only if we are unable to help via these channels will we ask you to make the journey to one of our sites.

Call 0808 2787854 if you live in the County*

Adviceline is available 9am – 4.30pm Monday to Friday. The Adviceline is a free telephone number from landlines and mobiles.

*Services are available for residents of Blaby, Harborough, Hinckley & Bosworth, Melton, North West Leicestershire and Oadby & Wigston. For advice services in Charnwood please contact Citizens Advice Charnwood.

Click here to get advice if you live in Leicester City.


If your issue is not urgent, you can contact us for advice by email. Select your local branch from the list below:



Hinckley & Bosworth


North West Leicestershire

For general advice in Oadby and Wigston, contact Helping Hands.

If you are in an emergency situation – e.g. eviction, court action, homelessness, no food or fuel, or abuse – you need to call the Adviceline – 0808 2787854.

Outreach advice

All of our outreach services are currently being dealt with over the phone.

Advice appointments

Primarily, we offer telephone appointments but if you need to speak to our Advisers face to face or via video, this is possible too. Please contact us by telephone first to discuss your issue – 0808 2787854.

Specialist advice services

As well as general advice on a range of day-to-day issues, we also run specialist advice services for people facing more complex problems.

Debt Advice

0116 464 7239

Specialist Team offering clients advice on debt and their available options.

Help to Claim

0800 144 8 444

Support for people making a new Universal Credit claim.

Macmillan Welfare Benefits

0300 456 8400

Citizens Advice and Macmillan Cancer Support are working together to provide welfare benefits advice to people affected by cancer.

Mesothelioma Advice

0800 169 2409

Benefits advice and compensation support for people with asbestos cancer, delivered in partnership with Mesothelioma UK.

Pension Wise

0800 134 3944

Free and impartial government service about the different ways you can take money from your pension.