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Jobs

We offer a package to our staff that includes generous leave entitlements occupational sick pay, pension scheme, learning and development opportunities and an employee assistance programme. Read more about these benefits here.

All our paid vacancies are listed below.  In order to submit your application or if you have any questions, please get in touch:

For all roles, please download our application form

Help to Claim Adviser (Multiple posts available)
Salary: Salary scale for post NJC12-17 £22,571 to £24,920
Hours: 37 hours per week
Base location:  UK home based (some travel will be required within 

Leicestershire and Northamptonshire)

Employment type: Fixed term up to 31st March 2023 (possibility of continuation subject to funding)
Purpose of Role

The purpose of this role is to work as part of a team to provide an effective and efficient service for first time Universal Credit claimants in Leicester City and Leicestershire. The service, which includes advice, information and digital support, will be delivered via face to face, telephone and digital/web chat channels. The aim of the role is to assist clients to make a claim for Universal Credit and to provide help and support until their first full payment of Universal Credit.

For full details please refer to the Job Description

Qualifications/Skills Required 

Skills required for this role are good IT knowledge with an ability to support clients in a sensitive manner. It is also essential to have a commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics. 

For full details please refer to the Person Specification

Closing date for applications: 5pm on the 19th May 2022
Planned date(s) for interviews:  TBC
To apply please read the full job description and application guidance notices.   Completed application forms should be emailed to .

Please note that we do not accept CV’s and that applications will not be accepted after the deadline date.

City Advice Session Worker x 2
Salary: NJC Scale 5 currently starting £19,650 with annual 

increments up to £20,043 per annum 6% employer pension contribution

Hours: 37 hours per week
Base location: Leicester City Branch (Temporarily remote) 
Employment type: Permanent 
Purpose of Role

To provide an effective and efficient face-to-face, telephone/video and email generalist advice service to the public for Citizens Advice LeicesterShire’s City Branch, outreach venues in Leicester City and where appropriate, home visits.

For full details please refer to the Job Description

Qualifications/Skills Required include good communication and IT skills together with the ability to be both open and approachable and a respect of values and cultures different to your own. We are looking for a candidate with recent advice experience.

For full details please refer to the Person Specification

Closing date for applications: 5pm on the 17th May 2022
Planned date(s) for interviews: TBC
To apply please read the full job description and application guidance notices.   Completed application forms should be emailed to .

Please note that we do not accept CV’s and that applications will not be accepted after the deadline date.

APPLY NOW

Application Form

Guidance Notes

Application Process

Detailed information on Citizens Advice LeicesterShire and our services can be found on our homepage

There are currently no paid vacancies available at Citizens Advice LeicesterShire. Please keep checking our website for future opportunities or consider becoming a volunteer.

Citizens Advice LeicesterShire is an equal opportunities employer.