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Detailed information on Citizens Advice LeicesterShire and our services can be found on our homepage

Leicestershire Energy Support Adviser
Salary: Grade 12, FTE £24,496
Hours: 24 hours a week 
Base location: Hybrid working across Leicestershire with an office base 

at either Hinckley, Coalville or Blaby

Employment type: 18 months fixed term
Purpose of Role: 

Citizens Advice Leicestershire (CitAL) is looking for someone who is passionate and enthusiastic about helping people reduce their energy bills and usage to join our friendly and dedicated County Adviser team. This post is funded by the Energy Redress Scheme to provide support to clients in, or at risk of, fuel poverty and is a fantastic opportunity to have a positive impact on the lives of local people.

Suggested working hours can be adjusted to fit caring responsibilities and other commitments you may already have. 

For full details please refer to the Job Description

Qualifications/Skills Required 

We need you to be a great communicator, with a flexible attitude to your working environment , for a role that involves travel across Leicestershire to deliver energy advice appointments at community locations, CitAL branch offices and homes throughout the County. You will also represent CitAL at events, with support from our volunteers, and play a crucial role in embedding energy advice as a key component of our cost of living strategy.

You will receive comprehensive  in-house Adviser training and be required to successfully achieve an external Level 3 City and Guilds Energy Awareness qualification. As well as full training for the role, we offer numerous additional training and professional development opportunities and excellent benefits.

For full details please refer to the Person Specification

Closing date for applications: Midnight on Sunday 12th February
Planned date(s) for interviews: Interviews will take place on Tuesday 28th February
To apply please read the full job description and application guidance notices.   Completed application forms should be emailed to .

Please note that we do not accept CV’s and that applications will not be accepted after the deadline date.


There are currently no other paid vacancies available at Citizens Advice LeicesterShire.

Please keep checking our website for future opportunities or consider becoming a volunteer.

Citizens Advice LeicesterShire is an equal opportunities employer.