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General advice

Helplines:

Our website provides easy to follow guidance on lots of issues. Use the search box above to find advice.

If you can’t find the advice you need on this website please email or call

0300 330 1025 (Leicester residents)

0300 3302 111 (Leicestershire residents)

Lines open 9.00 – 4.30 Monday to Friday and are quietest before 10am or after 3pm.

Make a donation

Citizens Advice LeicesterShire is an independent local charity providing advice and support to help people with the problems they face.

Last year we helped over 16,366 people to solve their problems across Leicester, Blaby, Harborough, Hinckley & Bosworth, Melton, North West Leicestershire and Oadby & Wigston.

Volunteer with us

Our volunteers are as diverse as the community we serve. They are retired, students and people looking to get back into work.

They come from all sorts of backgrounds and help with everything we do, from giving advice to fundraising, admin, reception and campaigns.

Could you join us?

Specialist advice

Consumer advice: 03454 040506

Help to Claim: 0800 144 8 444

Help with Universal Credits

Europe Direct: 0116 326 6 326

Information about the European Union and its citizens.

Macmillan Advice: 0300 456 8400

Benefits advice and support for people who have been diagnosed with cancer and their families.

Mesothelioma Advice: 0800 169 2409

Benefits and compensation advice and support for people with asbestos cancer and their families.

Money Advice: 0116 340 0116

Advice on debt and money issues for Leicestershire county residents.

Pension wise: 0800 138 3944

Advice for over-50s about ways to take money from your pension.

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Our supporters

We want to thank all our funders and partners for supporting our advice services.