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General advice

Helplines:

Our website provides easy to follow guidance on lots of issues. Use the search box above to find advice.

If you can’t find the advice you need on this website please email or call

0300 330 1025 (Leicester residents)

0300 3302 111 (Leicestershire residents)

Lines open 9.00 – 4.30 Monday to Friday and are quietest before 10am or after 3pm.