Help to Claim
Do you need help to make a new Universal Credit claim?
At Citizens Advice LeicesterShire we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.
Our trained advisers can help you to:
- Set-up your Universal Credit account
- Complete your claim to-dos
- Verify your identity
- Make sure you’re providing the right evidence to the Jobcentre
- Understand what Universal Credit will mean for you
If you’re not sure what help you need just get in touch with us and we can work out how we can support you.
Call our free phone line
Our helpline, 0800 144 8 444, is available 8am – 6pm, Monday to Friday.
Talk to us online
Chat is usually available 8am to 6pm, Monday to Friday.
Request a call back
Learn more about Universal Credit >
Our Customer Charter sets out what you can expect from us, what we ask of you in return, and how together we can deliver a service that is respectful, effective and fair.
If you’re a local organisation working with people who need help with claiming Universal Credit, get in touch with us at for more information on how you can signpost or refer people to our service.