Join us in-person for HR in Action LIVE: Exploring the Friction Between Policy and Practice
Join our networking event, HR in Action – LIVE on Tuesday 19th May, 9:30 am – 12 pm at University of Leicester, School of Business.
News
New partnership with Lawson West strengthens our employer support service
Citizens Advice LeicesterShire is pleased to announce a new partnership with Lawson West Solicitors to provide high‑quality HR policies as part of our expanding employer support service.
Beyond the “Duvet Day”: Navigating the New World of Sickness & Absence
Let’s be honest: we’ve all been there. Sometimes it’s a genuine flu, and sometimes it’s a “duvet day”—that morning where the mental load just feels too heavy to face the laptop.
In the past, those odd days off often went unrecorded or were taken as last-minute annual leave because, frankly, losing three days of pay to wait for SSP felt like too big a hit. But as of 6 April 2026, the rules of the game have changed.
Spotlight on Boosting Advice for over 65s
Boosting Advice is a dedicated service offering generalist and social welfare advice for anyone aged 65 and over living in Leicester City. Our adviser Amelia breaks down what kind of work she does with Boosting Advice clients and how she helps people across Leicester who often struggle with digital exclusion and long-term health conditions on top of their financial difficulties.
Awful April
Citizens Advice LeicesterShire have been speaking to HITS Radio East Midlands today about how further price rises could push families into crisis from the start of next month, which is being coined ‘”Awful April”.
Let’s Talk About Debt: Debt Awareness Week 2026
Challenging the stigma around debt, advice for employers and seeing the human side of those struggling financially. Listen to our new podcast for Debt Awareness Week: “Let’s Talk About Debt!”
It’s Time to Talk About Stress and Workplace Mediation
Why mediation matters more than ever when it comes to stress in the workplace: during Time to Talk day, our mediation expert Amy breaks down the importance of a third party in resolving conflict and getting people back to work.
The Employment Rights Bill won’t fail on policy — it will fail on implementation
Vicky Gutteridge, CEO of Citizens Advice LeicesterShire, delves into the Employment Rights Bill:
The Employment Rights Bill is being described as the biggest shift in UK employment law in a generation. Its ambition is clear: stronger protections, clearer rights, fairer workplaces.
But history – and evidence – tells us something uncomfortable.
Our 90% Quality of Advice (QAA) Score
This year, our monthly internal QAA audit score hit a monumental 90% – an incredible achievement by all our staff and volunteers.
Workplace Mediation FAQs: A Guide for Employers and Employees
Workplace conflict is inevitable, but how organisations respond makes all the difference.
Mediation offers a constructive, confidential way to resolve disputes before they escalate into
grievances or tribunal claims.