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Volunteer application form

Please fill in the application form below to begin your journey as a Citizens Advice LeicesterShire volunteer.

If you would prefer to fill a paper form, you can download this here:


Send paper forms and any questions to .

We normally contact volunteers by email, but if you would prefer another method of contact, please let us know
COVID-19 update All volunteer roles are currently being delivered from home online or by telephone
For example: dealing with people face-to-face or on the phone, listening, writing/speaking another language, sign language, organisation, IT/digital/social media skills, helping people learn, databases
For example: working, studying, bringing up children, caring for someone, volunteering, classes or training courses, community work
Please let us know all the times when you are generally available, to help us find the best time for you to volunteer. We need volunteers to commit to a minimum of 6 hours a week for at least 6 months.
This information will be treated confidentially.
This information will be treated confidentially. We can discuss adjustments at any stage of the recruitment and selection process.
Former clients can, and do, make excellent volunteers in a range of roles, and being a recent user of our services is not necessarily a barrier to volunteering. There can be times when a gap between using our services and becoming a volunteer may be appropriate, but this is something we would discuss with you.
Please give us the name and contact details of two references. Your references can be anyone who knows you well, who is not your partner or a member of your family.
Please give us the name and contact details of two references. Your references can be anyone who knows you well, who is not your partner or a member of your family.
Our policy on convictions: Having a criminal record is not in itself a barrier to volunteering as we will only take relevant convictions or sexual offenses into account. Our policy is in place to make sure that ex-offenders are treated fairly. We consider each offense individually, looking at issues like: risk to the client, when it took place, the circumstances and whether they are relevant to the volunteer role. Anyone with a caution or conviction for a sexual offense against a child or vulnerable adult is considered unsuitable to volunteer.
Please note that you are only allowed to volunteer if your immigration status permits it. Many will, but please do check that you are entitled to volunteer, to avoid breaching the terms of your status. You can find further information about different visa rules on this government webpage: Irish citizens, EU/EEA citizens with settled or pre-settled status, and refugees and asylum seekers are fully entitled to volunteer.
Citizens Advice Leicestershire processes information provided on-line, which includes your personal information, and stores this securely on a shared electronic management system accessed by members of the Citizens Advice Service. Personal information is any information which can identify you. e.g. name, address, date of birth etc. By completing and submitting this online form, you are providing consent for your personal information to be stored. If you do not wish your details to be held, please contact .