Get Advice in Leicester
Our services will help you where possible over the phone or online and only if we are unable to help via these channels will we ask you to make the journey to one of our sites.
Call 0808 2787970 if you live in Leicester City.
Adviceline is available 9am – 4.30pm Monday to Friday. The Adviceline is a free telephone number from landlines and mobiles.
Click here to get advice if you live in Leicestershire.
If your issue is not urgent, you can contact us for advice by email.
Please ring Adviceline if you are in an emergency situation, e.g. eviction, court action, homelessness, no food or fuel, or abuse – 0808 2787970.
For advice services in Charnwood please contact Citizens Advice Charnwood.
Outreach advice
All of our outreach services are currently being dealt with over the phone.
Advice appointments
Due to Covid-19 restrictions, we are not currently offering face-to-face advice services at our branches. However, we can offer a face-to-face video appointment via Attend Anywhere. Please contact us by telephone first to discuss your issue – 0808 2787970.
Specialist advice services
As well as general advice on a range of day-to-day issues, we also run specialist advice services for people facing more complex problems.
Help to Claim
0800 144 8 444
Support for people making a new Universal Credit claim.
Macmillan Welfare Benefits
0300 456 8400
Citizens Advice and Macmillan Cancer Support are working together to provide welfare benefits advice to people affected by cancer.
Mesothelioma Advice
0800 169 2409
Benefits advice and compensation support for people with asbestos cancer, delivered in partnership with Mesothelioma UK.
Pension Wise
0800 134 3944
Free and impartial government service about the different ways you can take money from your pension.