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Advice in Hinckley & Bosworth

How can we help? Search for advice online

Our services will help you where possible over the phone or online and only if we’re unable to help via these channels, will we ask you to make the journey to one of our sites.

Call our free phone line

Call Adviceline 0808 278 7854 if you live in the County

Adviceline is available 9am to 4.30pm, Monday to Friday. It’s not available on public holidays.

Email us

If your issue is not urgent, you can contact us for advice by email. 

Request Email Advice >

Advice appointments

Primarily, we offer telephone appointments but if you need to speak to our Advisers face to face or via video, this is possible too. Please contact us by telephone first to discuss your issue – 0808 2787854.

If you want to drop in

We don’t offer drop-ins in our offices.

Where to find us

Here’s our address if you need to get to your pre-booked face to face appoinment:

Hinckley Hub
Rugby Road
Hinckley
LE10 0FR

Specialist advice services

As well as general advice on a range of day-to-day issues, we also run specialist advice services for people facing more complex problems.

If you’re having issues with money or debt, you can:

 

If you’re making a new claim, you can contact our Help to Claim service for help with the claiming process – from making an application to getting your first payment:

 

Learn more about the ways our Help to Claim team can help you. >

Our Multiply Budgeting Expert can provide you with personal budgeting advice.

Learn more about budgeting advice and request a call back. >

Our Leicestershire Energy Support Adviser can help you in many ways if you’re struggling to pay your energy bills.

You can contact our consumer service if you have a consumer issue like broken or faulty goods, or problems with energy, water or post. You can:

The consumer service can advise you and pass complaints to Trading Standards.

Learn more about the ways our consumer service team can help you. >

Citizens Advice and Macmillan Cancer Support are working together to provide welfare benefits advice to people affected by cancer. You can:

 

Learn more about the ways our Macmillan Welfare Benefits Advice team can help you. >

Pension Wise is a free and impartial government service about the different ways you can take money from your pension. You can:

  • call our helpline, 0800 138 3944, to book an appointment – it’s available 8am – 6.30pm, Monday to Friday
 

Citizens Advice LeicesterShire and Mesothelioma UK are working together to provide national benefits and compensation support for people affected by asbestos cancer. You can:

  • call our helpline, 0800 169 2409, to book an appointment – it’s available 9am – 4pm, Monday to Friday
 

Citizens Advice LeicesterShire and East Midlands Sickle Cell & Thalassaemia Network (EMSTN) are working together to provide advice on a range of social welfare issues. You can: